Privacy policy

This policy describes how information is handled on Skipp’s website and customer-support platform.

If you contact a business through a Skipp-powered chat widget or support site, that business determines how it uses the information you submit. Its own privacy notice also applies. Contact that business about its handling of your request.

Depending on the features you use, information can include account and contact details, messages, support tickets, form responses, attachments, and feedback. A business may configure its own request fields; review what it asks for before submitting.

The service may also handle technical information needed to operate it, such as browser information, session identifiers, and diagnostic records.

The purposes include providing the support service, delivering messages, managing requests and accounts, maintaining security, and diagnosing problems.

AI-enabled features may process questions and relevant support content to help produce answers.

Information may be available to the business operating a workspace and the team members it authorizes. Integrations chosen by that business can send information to external services under their own terms.

How long information is kept depends on its purpose, workspace arrangements, and applicable obligations.

Browser storage can support sessions and preferences, such as your color-mode choice.

Depending on applicable law and the context, you may have rights to access, correct, delete, or obtain a copy of personal information, or to object to or restrict certain uses. These rights can be subject to conditions and exceptions.

For questions about information submitted to a business using Skipp, start with that business.